AI Chatbot for Facebook Messenger & Instagram

The AIonChat Agent for Facebook, Meta & Instagram connects via secure Meta OAuth to reply instantly to Facebook Messenger and Instagram DMs, automate comment-to-DM replies, and qualify leads in-chat.

Why This Matters

Social DMs Move Fast. Your Replies Should Too.

Comments and DMs on Facebook and Instagram pile up the moment a post takes off — and a slow reply on social media reads as ignoring the customer entirely.

One agent covers both inboxes, replies instantly, and hands off to your team only when a real human touch is needed.

Instant DM Replies

Every Messenger and Instagram DM answered the moment it lands.

Comment-to-DM Automation

Auto-reply to comments publicly, then follow up privately in DM.

Leads Qualified in Chat

The agent asks the right questions before handing off a warm lead.

One Wallet, No New Bill

Runs on your existing AIOnCalls account and credit balance.

The Difference

Manual Social Inbox vs. AIonChat Agent

Manual Social Inbox	Impact	AIonChat Agent for Meta
Someone checks Messenger and Instagram separately	Slower replies, split attention	One agent covers both inboxes at once
Comments go unanswered for hours	Lost engagement, lost leads	Auto-replies to comments in real time
No consistent qualification process	Unqualified leads reach your team	Structured qualification in every DM
Different tone per staff member	Inconsistent brand voice	Same trained agent, every reply
Separate tool, separate login	Extra cost, extra admin	Same AIOnCalls account and wallet

Everything Included

Built for the Meta Platform

Facebook Messenger

Connects to your Facebook Page's Messenger inbox via secure Meta OAuth.

Automatic Page inbox replies
Persistent menu & quick replies
Handoff to a human when needed

Messenger Connected

Instagram Direct

Connects to your linked Instagram Business account's DMs.

Auto-reply to Instagram DMs
Story-reply automation
Same knowledge base as every channel

Instagram Connected

Comment Automation

Reply publicly to comments, then continue the conversation privately.

Keyword-triggered comment replies
Automatic comment-to-DM handoff

In-Chat Lead Capture

The AI decides when to ask for name, budget or timeline — right inside the DM.

Structured lead forms in-thread
Auto-forward to email, webhook or Sheets

Seamless Human Handoff

When the AI can't help, your team takes over with full thread context.

No repeated questions for the customer
Flagged conversations queue for your team

Shared Analytics

Messenger and Instagram conversations show up in the same dashboard as every other channel.

Volume, response time, sentiment
One wallet, one billing view

Deployment

Three Steps to Go Live on Meta

Connect Your Meta Account

One-click "Login with Facebook" links your Page and connected Instagram account.

Train the Agent

Reuse your existing knowledge base or write channel-specific instructions.

Go Live

Your agent starts answering Messenger and Instagram conversations immediately.

See It In Action

A Real Instagram DM Conversation

Saw your post — do you ship internationally?

Yes! We ship to 30+ countries. Want a shipping quote for your location?

Yes, get a quote Just browsing

Yes please, I'm in the UK

A live Instagram DM conversation — same agent, same knowledge base as every other channel.

2Meta Channels, One Dashboard

24/7Always-On Coverage

1Wallet for Every Channel

FAQs

Questions About
the Meta Agent

Ask Us Anything

How does the agent connect to Facebook and Instagram?

Through a secure Meta OAuth connection — "Login with Facebook" links your Page and connected Instagram Business account in one flow.

Can it reply to public comments, not just DMs?

Yes — the agent can auto-reply to comments publicly and follow up privately in DM, a common pattern for running promotions and giveaways.

Is this a separate bot from my website chatbot?

No — it's the same agent and knowledge base by default, running on the same account and wallet. You can also assign a separate specialized bot per channel using the Multi-Agent Workspace.

What if Meta's review process delays a feature?

Core messaging works immediately after connection. Any Meta permission still under review is clearly marked in your dashboard, so you always know what's live.

Ready to Automate Your Business Calls?

Start Free.
Go Live in
Under 24 Hours.

Experience AIOnCalls in action. Book your personalised demo now and learn how our AI voice agents help you close deals faster, reduce costs, and scale effortlessly.

Free personalised demo — no setup charge

Live in under 24 hours — no coding needed

End to End Fully Encrypted — enterprise-grade security

Starts at $49/month — no long-term contract

Trusted by 350+ businesses worldwide

4.9★ avg rating · 218+ verified reviews

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One Agent. Messenger and Instagram, Covered.